NOVA Chemicals' planning process for an emergency or crisis situation is comprehensive. It encompasses a given manufacturing, technology or office facility, surrounding areas, other industries in the vicinity, the community, transportation routes and ancillary facilities. Our strategic, three-tiered approach includes site planning and response, crisis management, and NOVA Chemicals' Logistics Emergency Response Team (NOVALERT).

All NOVA Chemicals manufacturing, technology and office facilities are required to have a documented Emergency Response Plan, and to provide training on this plan. Each facility's emergency response plan addresses the risks and hazards related to its operation and must comply with applicable regulations. These plans must clearly define the roles and internal and external resources necessary to manage responses to emergency situations.

NOVA Chemicals' Crisis Management Team is activated when an event occurs that has potential business implications beyond the facility. The team provides strategic and technical support to on-site personnel and addresses immediate business concerns.

NOVALERT's world-class team responds to off-site transportation incidents involving an in-transit release of our products. All team members are company employees trained in accordance with regulatory requirements. The team is on-call 24-hours-a-day and is distributed on a regional basis so they can quickly respond to any situation.